Homewood Suites by Hilton Napa
Nominated by Pearl Wright (GM)
INTEGERITY – Lost and found Items promptly taken to the Front Desk.
Juan although sometimes scheduled for longer hours uses only the amount needed to complete the job at hand
SERVICE – Juan has been with Homewood suites since day one of opening and has called in twice only. He comes to work as scheduled never faltering and ensures the work is done in a timely manner.
GRIT – Juan ensures the linens are thoroughly distained and will do as many soaks as it takes to reclaim items
RESPECT – Juan is highly respected by Supervisors and team mates alike. He goes about his job in a quiet and an unassuming manner, never speaking harshly or loudly.
TEAMWORK – When there is a busy day and his help is needed he pitches right in whether it be stripping beds or making them. He runs supplies to rooms and never leaves a piece of trash in his path.